Workforce Case Resolution Lead
Job Description
Make a meaningful difference with us
We want people who are great as individuals, and even better in a team.
We’re on the lookout for an experienced Case Resolution Lead to oversee the effective resolution of complex employee relations matters while leading and supporting a team of Case Advisors.
This role is responsible for providing practical, risk‑aware ER guidance across a broad range of workplace matters including performance, conduct, grievances and complaints. Working closely with operational leaders and People & Culture stakeholders, you’ll help drive fair, timely and consistent case outcomes aligned with organisational values, policy and legislative requirements
Your part in our UnitingCare team:
Lead complex employee relations matters including investigations, disciplinary matters and serious grievances.
Provide guidance, coaching and quality assurance to ...