business

Workforce Capacity Planning Analyst Role

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
May 29, 2026

Job Description

Join HireArt as a Workforce Capacity Planning Analyst to enhance operational efficiency in Foster City. This hybrid position focuses on translating demand signals into effective capacity plans.

You will be pivotal in projecting staffing needs and maintaining accuracy in workforce management tools, including NICE and UKG/ADP. The role requires collaboration with functional managers to ensure planning assumptions align with real-world operations, fostering smoother staffing decisions across the board.

Key Responsibilities:
• Project staffing needs over a 6-8 week planning cycle
• Translate demand and activity levels into staffing strategies
• Validate inputs within WFM systems for operational accuracy
• Collaborate with managers to capture real operational inputs
• Monitor capacity outputs, identifying gaps and risks

Requirements:
• Bachelor’s degree in business or related field
• 2+ years in capacity or wor...

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