Workers Compensation Operations Manager (Vancouver)

Overview

Drive operational excellence in Workers Compensation with Sedgwick. Oversee team performance and ensure compliance with industry standards while managing claims and improving service delivery. As the Operations Manager for Sedgwicks Workers Compensation Team, you will lead daily operations and ensure timely adjudication and case management of claims. Your role includes monitoring the claim lifecycle, managing productivity standards, and overseeing compliance with Provincial Workers Compensation Boards across Canada.

Responsibilities

• Lead daily operations of claims team effectively
• Ensure timely adjudication and case management
• Monitor claim lifecycle from intake to resolution
• Manage team workload and productivity standards
• Oversee costs and implement cost containment programs

Qualifications

• 5-10+ years in Workers’ Compensation management
• 2-5+ years in a lea...