Altis Technology
Winnipeg Bilingual Customer Service Role
Job Description
Join a dynamic team as a Bilingual Customer Service Representative in Winnipeg, supporting financial advisors in a fast-paced environment. Utilize your bilingual expertise in English and French to enhance client experiences and ensure accurate account management.
This position is perfect for professionals with 2+ years of client service experience in financial services. The hybrid work model offers flexibility while fostering collaboration and continuous improvement. Your strong communication skills will be key as you manage inquiries and resolve client concerns.
Key Responsibilities:
• Assist advisors with account administration and order processing
• Update clients and advisors through regular communication
• Manage requests through multiple channels, ensuring top-notch service
• Resolve escalated client issues, providing thoughtful solutions
• Quickly adjust to changing priorities in a busy setting
Requirements:
• Minimum 2 years of experience in client se...
This position is perfect for professionals with 2+ years of client service experience in financial services. The hybrid work model offers flexibility while fostering collaboration and continuous improvement. Your strong communication skills will be key as you manage inquiries and resolve client concerns.
Key Responsibilities:
• Assist advisors with account administration and order processing
• Update clients and advisors through regular communication
• Manage requests through multiple channels, ensuring top-notch service
• Resolve escalated client issues, providing thoughtful solutions
• Quickly adjust to changing priorities in a busy setting
Requirements:
• Minimum 2 years of experience in client se...