Wesgar Inc.
Wesgar Data Entry & Customer Support
Job Description
Join Wesgar Inc. as a Data Entry & Customer Support Assistant. This contractor role involves data entry, routing RFQs, and collaborating with sales teams to ensure excellent customer service.
In this position, you will assist in customer quote requests while helping account representatives with client needs. Experience with ERP systems like Epicor and a focus on detail will allow you to thrive. Your skills in communication and organization will be crucial for effectively addressing customer inquiries and supporting manufacturing operations.
Key Responsibilities:
• Manage RFQs and set up customer master files
• Assist Sales Representatives with requirements and inquiries
• Handle order review, confirmations, and status updates
• Resolve customer complaints and technical questions
• Support Accounting and Purchasing departments as necessary
Requirements:
• Experience in customer service or data entry roles
• Familiarity with ERP systems, especially Epicor
In this position, you will assist in customer quote requests while helping account representatives with client needs. Experience with ERP systems like Epicor and a focus on detail will allow you to thrive. Your skills in communication and organization will be crucial for effectively addressing customer inquiries and supporting manufacturing operations.
Key Responsibilities:
• Manage RFQs and set up customer master files
• Assist Sales Representatives with requirements and inquiries
• Handle order review, confirmations, and status updates
• Resolve customer complaints and technical questions
• Support Accounting and Purchasing departments as necessary
Requirements:
• Experience in customer service or data entry roles
• Familiarity with ERP systems, especially Epicor