Vp Customer Success - Fintech Saas - Ctc Upto 1.2 Crs

Responsibilities

● Lead, mentor and scale a high-performing team of Account Managers and Customer Success Sales professionals targeting expansion within a portfolio of 200+ global enterprise customers.

● Develop and execute strategic account plans to identify opportunities for platform expansion, additional AI agents and multi-module adoption.

● Collaborate closely with Delivery, Consulting and Product teams to ensure seamless value realization and referenceable success stories.

● Own quarterly and annual revenue targets, pipeline forecasting and deal closure in a fast-paced SaaS environment.

● Build executive relationships with customer stakeholders (CFOs, Treasurers, Controllers) and position the organization as the indispensable Autonomous Finance partner.

● Analyze customer data, usage metrics and business needs to drive proactive upsell strategies in an agentic AI context.

● Contribute to overall revenue strategy...