VIP Engagement Lead, iGaming (Calgary-based)
Job Description
We are NeoPollard Interactive . Digitally born, player-focused, and proudly powering the most profitable iLottery programs in North America through our interactive games, powerful gaming systems, and comprehensive suite of player services.
WHAT YOU WILL DO
We are looking for a VIP Engagement Lead in Calgary, AB, Canada who will be responsible for managing direct relationships with high‑value players, delivering personalized service that drives loyalty, retention, and long‑term value. This role owns a portfolio of individual player accounts, ensuring each player receives tailored engagement, timely support, and proactive outreach. The Host will also represent the brand at VIP events and host select players at in‑person experiences across Alberta—primarily in Calgary. In addition, this role supports CRM initiatives, contributes to segmentation and campaign execution, and provides insights that strengthen the overall VIP strategy.
- Lead the plan...