Confidential
VBDC Agent - D2C
Job Description
About the Role
As a VBDC sales agent, you are the first contact for web customers who have shown interest in a new or used vehicle. Your goal is to understand their needs and convince them to visit the dealership.
Key Responsibilities
- Achieve and exceed the VBDC’s objectives related to customer service standards, sales goals, call duration, and other performance metrics.
- Maintain professionalism at all times, on the phone and in emails.
- Perform other duties assigned by the immediate supervisor.
About You
- Strong communication skills with the ability to produce engaging, thoughtful, and relevant content for press releases and bylines.
- Bilingual (English and French).
- No less than 3 years of sales experience and ability to identify a sales opportunity.
- Sense of initiative, adaptability, meticulousness, and good judgment.
Compensation & Earning Potential
Compet...