Loblaw Companies Limited
UX Research Director - Maternity Coverage
Job Description
Join Loblaw Digital as the Director of UX Research for a 12-month maternity leave role in Downtown Toronto. Lead a talented team to enhance user experiences across digital platforms.
In this role, you will inspire ~10 researchers to employ mixed-methods research in refining online shopping experiences. Your strategic vision will directly impact product decisions for major brands, including PC Health and Joe Fresh, ensuring that customer feedback is at the forefront of our development process.
Key Responsibilities:
• Inspire and guide a diverse team of UX researchers
• Drive impactful research initiatives shaping product strategy
• Manage critical research projects delivering actionable insights
• Enhance Voice of Customer programs for effective feedback
• Partner with teams to embed insights throughout product lifecycles
Requirements:
• 8+ years leading research in digital spaces
• Proven success influencing designs through research initiatives
• Expert...
In this role, you will inspire ~10 researchers to employ mixed-methods research in refining online shopping experiences. Your strategic vision will directly impact product decisions for major brands, including PC Health and Joe Fresh, ensuring that customer feedback is at the forefront of our development process.
Key Responsibilities:
• Inspire and guide a diverse team of UX researchers
• Drive impactful research initiatives shaping product strategy
• Manage critical research projects delivering actionable insights
• Enhance Voice of Customer programs for effective feedback
• Partner with teams to embed insights throughout product lifecycles
Requirements:
• 8+ years leading research in digital spaces
• Proven success influencing designs through research initiatives
• Expert...