user support technician

Job details

• Location 18 King Street East suite 1400 Toronto , ON M5C 1C4
• Salary 34.50 hourly / 35 hours per week
• Terms of employment Permanent employment Full time
• Morning
• Starts as early as
• Source Job Bank #

Experience

1 year to less than 2 years

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

• Respond to users experiencing difficulties with computer
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee u...