Whiterock Ventures Inc.
User Support Technician for Business Systems
Job Description
Provide crucial support as a User Support Technician focused on business systems and network solutions. Candidates should possess a college education and have experience troubleshooting computer issues effectively.
This role requires 1-2 years of experience in user support. You'll respond to user difficulties, consult technical documentation, and document solutions for future reference. Setting up equipment and ensuring proper installations will also be key responsibilities.
Key Responsibilities:
• Respond to computer-related user difficulties effectively
• Consult technical manuals and guides for solutions
• Maintain a problems and solutions log for support use
• Provide network and Internet assistance to users
• Set up equipment with proper installations and configurations
Requirements:
• College or CEGEP education mandatory
• 1 to 2 years of relevant user support experience
• Familiarity with business systems and network support
• Strong attention...
This role requires 1-2 years of experience in user support. You'll respond to user difficulties, consult technical documentation, and document solutions for future reference. Setting up equipment and ensuring proper installations will also be key responsibilities.
Key Responsibilities:
• Respond to computer-related user difficulties effectively
• Consult technical manuals and guides for solutions
• Maintain a problems and solutions log for support use
• Provide network and Internet assistance to users
• Set up equipment with proper installations and configurations
Requirements:
• College or CEGEP education mandatory
• 1 to 2 years of relevant user support experience
• Familiarity with business systems and network support
• Strong attention...