User operations manager

About the Role This role sits at the intersection of operations, product, data, and business strategy. You'll own the full operational engine behind key consumption moments for Users — from identifying the right scenarios to building the playbook and executing it end-to-end. You'll work across many Key Areas, requiring strong cross-functional coordination and a bias for action. What You'll Do Scenario Identification & Des ign Identify, validate, and prioritize core consumption moments for us ers Build a structured framework to map demand opportunities and guide development priorit ies Develop User Operations playbo oks Design and execute user surveys to understand pain points and behavioral driv ers Translate data insights into operational actions and strategic recommendati ons End-to-End Scenario Operat ions Own the full execution cycle: Ideation→kickoff → launch → performance tracking → iter ation Manage budgets including coupon configuration, subsidiy tracking, and burn co ntrol Ens...