Walmart
(USA) Director, Member Services- Plus Membership Upgrades
Job Description
**Position Summary...**
About Sam’s Club
Sam’s Club is Member obsessed and growing fast. Membership is at the core of our business model and long-term growth, and Plus membership plays a critical role in deepening our relationship with our members. We are focused on building the most loved, trusted, and differentiated membership in retail.
We are seeking a Director, Plus Membership Upgrades to lead the strategy, performance, and cross-functional execution of Plus upgrade growth across the Member journey.
About the Role
Reporting to the Senior Director, Member Engagement, this role is accountable for designing, evolving, and driving the end-to-end Plus upgrade program across Sam’s Club. Plus is the premium tier membership offered by Sam's Club. Plus upgrades are a growth priority for Sam’s Club, and this role sits at the center of how we expand Plus adoption across our Member base.
The Director will balance ownership of the Upgrade program and experie...
About Sam’s Club
Sam’s Club is Member obsessed and growing fast. Membership is at the core of our business model and long-term growth, and Plus membership plays a critical role in deepening our relationship with our members. We are focused on building the most loved, trusted, and differentiated membership in retail.
We are seeking a Director, Plus Membership Upgrades to lead the strategy, performance, and cross-functional execution of Plus upgrade growth across the Member journey.
About the Role
Reporting to the Senior Director, Member Engagement, this role is accountable for designing, evolving, and driving the end-to-end Plus upgrade program across Sam’s Club. Plus is the premium tier membership offered by Sam's Club. Plus upgrades are a growth priority for Sam’s Club, and this role sits at the center of how we expand Plus adoption across our Member base.
The Director will balance ownership of the Upgrade program and experie...