Wattpad
Trust and Safety Associate in Webtoon
Job Description
Join WEBTOON Entertainment as a Trust and Safety Associate, focusing on UGC moderation and policy enforcement. Support creators and users by implementing fair investigations and resolution practices.
As a Trust and Safety Associate, you will review reports of policy violations and conduct thorough investigations into user-generated content. Your role will involve addressing feedback from users and moderation teams while collaborating with various departments to identify and resolve technical issues. Keeping updated with current events and assisting in policy analysis is essential to enhance the overall experience for both creators and readers.
Key Responsibilities:
• Review and investigate potential violations of content policies
• Conduct unbiased, evidence-based investigations
• Support moderation teams by resolving reported issues
• Respond to user inquiries and reports effectively
• Collaborate with departments on technical issues and policy development
Requ...
As a Trust and Safety Associate, you will review reports of policy violations and conduct thorough investigations into user-generated content. Your role will involve addressing feedback from users and moderation teams while collaborating with various departments to identify and resolve technical issues. Keeping updated with current events and assisting in policy analysis is essential to enhance the overall experience for both creators and readers.
Key Responsibilities:
• Review and investigate potential violations of content policies
• Conduct unbiased, evidence-based investigations
• Support moderation teams by resolving reported issues
• Respond to user inquiries and reports effectively
• Collaborate with departments on technical issues and policy development
Requ...