Track and Trace Representative
Job Description
Core is a dynamic and rapidly expanding organization that specializes in delivering Freight Transportation Solutions and Logistics Support across the United States and Canada. Grounded in seven core values: safety, Courage, Achievement, Respect, Responsibility, Integrity, and Transparency, Core prioritizes the success of its clients and team members. Embracing the ethos of All Owns All, Let No Team Member Fail, and Integrity Before Profit, Core fosters a culture of unwavering commitment to excellence.
Role Description
As a track and trace representative, you will be responsible for additional tracking in the absence of carrier sales representatives, as well as a supplemental resource to ensure tracking adherence per customer SOPs and customer service expectations. Additionally, you will reach out to carriers to assist in restarting GPS tracking, requesting updates at the shipper/receiver, and additional requests for PODs/load paperwork.