G9SIGMA INC.
Toronto User Support Technician Wanted
Job Description
Join our team as a User Support Technician in Toronto, focusing on in-person technical assistance! Resolve computer issues and provide user training at our downtown location.
Located at 18 King Street East, this full-time, permanent role requires a candidate with 1-2 years technical support experience. Your responsibilities will include troubleshooting user issues, offering insights, and maintaining a comprehensive problem solution log. This role necessitates a hands-on approach with equipment setup, requiring your presence at the office.
Key Responsibilities:
• Troubleshoot and resolve user computer problems
• Research solutions using user guides and manuals
• Train users based on their identified difficulties
• Document problems and solutions for team reference
• Set up and install hardware and software for users
Requirements:
• 1-2 years experience in technical support
• Must be present at the Toronto location
• Valid work authorization in Canada
...
Located at 18 King Street East, this full-time, permanent role requires a candidate with 1-2 years technical support experience. Your responsibilities will include troubleshooting user issues, offering insights, and maintaining a comprehensive problem solution log. This role necessitates a hands-on approach with equipment setup, requiring your presence at the office.
Key Responsibilities:
• Troubleshoot and resolve user computer problems
• Research solutions using user guides and manuals
• Train users based on their identified difficulties
• Document problems and solutions for team reference
• Set up and install hardware and software for users
Requirements:
• 1-2 years experience in technical support
• Must be present at the Toronto location
• Valid work authorization in Canada
...