Ticketing Officer (Client Service (Hirers’ Events))

The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international destination for arts, culture and entertainment.

The Ticketing Officer will provide dedicated client service and operational support for events organised by external hirers of WKCDA venues. You will act as the primary liaison between hirers and WKCDA’s ticketing system, ensuring smooth event setup, contract compliance, and service delivery. This role balances client relationship management with rigorous operational accuracy.

Key Responsibilities

Hirer Onboarding & Event Setup

• Guide external hirers through the ticketing system onboarding process, including program setup, event configuration, and pricing rules.

• Review hir...