Marriott
Telephone Operator
Job Description
**Additional Information**
**Job Number** 26017193
**Job Category** Rooms & Guest Services Operations
**Location** Four Points by Sheraton Dakar Diamniadio, Diamniadio Sports City, Dakar, Senegal, Senegal,
VIEW ON MAP (https://www.google.com/maps?q=Four%20Points%20by%20Sheraton%20Dakar%20Diamniadio%2C%20Diamniadio%20Sports%20City%2C%20Dakar%2C%20Senegal%2C%20Senegal%2C)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a messa...
**Job Number** 26017193
**Job Category** Rooms & Guest Services Operations
**Location** Four Points by Sheraton Dakar Diamniadio, Diamniadio Sports City, Dakar, Senegal, Senegal,
VIEW ON MAP (https://www.google.com/maps?q=Four%20Points%20by%20Sheraton%20Dakar%20Diamniadio%2C%20Diamniadio%20Sports%20City%2C%20Dakar%2C%20Senegal%2C%20Senegal%2C)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a messa...