Caterpillar Financial Services Corporation
Technology Commercial Manager
Job Description
Technology Commercial Manager – Product, Services & Technology
Location: Customer Solutions Growth Regions (Africa, Middle East, Eurasia, Asia ex. Japan, LATAM)
Division: Customer Solutions Growth Regions Division
Role Definition
Leads a team typically comprised of sales, technical support and application experts to achieve goals to drive increased customer loyalty throughout the designated industry.
What You Will Do
- Deliver business plan, sales and market share targets for the company products in a given industry segment or market.
- Develop sales and marketing plan and manage merchandising plans to achieve business plan targets for company products and services.
- Ensure customer satisfaction through management of product and commercial issues.
- Lead selling opportunity identification, customer satisfaction improvement and business relationship enhancement.
- Lead customer requirement f...
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