Mohawk College
Technical Writer for ERP Project
Job Description
Help Mohawk College transform their ERP documentation as a Technical Writer. Focus on creating accessible and clear Standard Operating Procedures that enhance user experience and adoption.
As a Technical Writer reporting to the Change Manager, you will play a critical role in documenting processes supporting the Banner Business Transformation Project. This hybrid position requires collaboration with Subject Matter Experts and Instructional Designers to develop user-friendly documentation aligned with educational standards. Your work will ensure successful operational readiness and long-term sustainability of Mohawk College’s systems.
Key Responsibilities:
• Audit existing documentation to identify quality gaps
• Develop and maintain user-friendly SOPs for Banner
• Translate complex processes into clear procedural content
• Ensure documentation adheres to branding and accessibility standards
• Support updates as business needs evol...
As a Technical Writer reporting to the Change Manager, you will play a critical role in documenting processes supporting the Banner Business Transformation Project. This hybrid position requires collaboration with Subject Matter Experts and Instructional Designers to develop user-friendly documentation aligned with educational standards. Your work will ensure successful operational readiness and long-term sustainability of Mohawk College’s systems.
Key Responsibilities:
• Audit existing documentation to identify quality gaps
• Develop and maintain user-friendly SOPs for Banner
• Translate complex processes into clear procedural content
• Ensure documentation adheres to branding and accessibility standards
• Support updates as business needs evol...