Broadridge Financial Solutions
Technical Support Analyst for Financial Applications
Job Description
Join Broadridge's ASTRID team as a Technical Support Analyst focused on critical financial applications. Use your technical expertise to support production stability and client communications.
We are looking for a skilled Technical Support Analyst with at least 5 years of experience in application support within financial services. In this role, you will bridge the gap between clients and internal teams, ensuring high performance and responsive incident management for applications related to asset servicing and corporate actions.
Key Responsibilities:
• Lead Level 2 support and troubleshooting for application issues
• Conduct performance checks and proactive monitoring
• Manage deployment activities for seamless application releases
• Drive incident resolution and root cause analysis processes
• Maintain comprehensive operational documentation
Requirements:
• Bachelor's degree in a relevant field required
...
We are looking for a skilled Technical Support Analyst with at least 5 years of experience in application support within financial services. In this role, you will bridge the gap between clients and internal teams, ensuring high performance and responsive incident management for applications related to asset servicing and corporate actions.
Key Responsibilities:
• Lead Level 2 support and troubleshooting for application issues
• Conduct performance checks and proactive monitoring
• Manage deployment activities for seamless application releases
• Drive incident resolution and root cause analysis processes
• Maintain comprehensive operational documentation
Requirements:
• Bachelor's degree in a relevant field required
...
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