Technical Operations Associate

JOB OVERVIEW. A reputable organization in the professional services industry is seeking a Technical Operations Associate to join its team. The company enables businesses and entrepreneurs to focus on growth and innovation by taking care of administrative and operational tasks that would otherwise demand their time and attention. This hands-on role is ideal for a tech-savvy and highly organized individual who will serve as the first point of contact for technical issues and systems support. The Technical Operations Associate will troubleshoot staff inquiries, ensure seamless account access, assist in editing agency automations, manage templates in AMS/CRM systems, and verify complex Excel reports to maintain operational efficiency. RESPONSILITIES. Serve as the first line of support for staff technical inquiries, including troubleshooting connectivity and system issues. Ensure seamless account access and proper system functionality for staff and clients. Assist in editing and maintaining...