Dollarama
Team Leader for Retail Operations
Job Description
Join our management team as a Team Leader, driving retail operations and enhancing customer experiences. Oversee daily tasks while mentoring store associates to excel in their roles.
As a Team Leader, you will work alongside the Store Manager and Assistant Store Manager, playing a crucial role in daily operations. Your focus will be on merchandising, supervising staff, and providing excellent customer service. You'll also handle cash management and contribute to staff training and performance management.
Key Responsibilities:
• Supervise and lead store associates effectively
• Conduct store merchandising and manage inventory
• Maintain high standards of customer service
• Perform manager-on-duty tasks regularly
• Assist in training and supporting staff
Requirements:
• Minimum one year of retail experience
• 1–2 years’ experience in a supervisory capacity
• Strong leadership and multitasking skills
As a Team Leader, you will work alongside the Store Manager and Assistant Store Manager, playing a crucial role in daily operations. Your focus will be on merchandising, supervising staff, and providing excellent customer service. You'll also handle cash management and contribute to staff training and performance management.
Key Responsibilities:
• Supervise and lead store associates effectively
• Conduct store merchandising and manage inventory
• Maintain high standards of customer service
• Perform manager-on-duty tasks regularly
• Assist in training and supporting staff
Requirements:
• Minimum one year of retail experience
• 1–2 years’ experience in a supervisory capacity
• Strong leadership and multitasking skills