Team Lead, HR Digital Solutions & Reporting Services

Location: Guadalajara SSC, Mexico
Reports to: Program Manager, HR Digital Solutions, Vendor Management, Insights & Reporting Services
Do you have strong Workday operations backend Tier II or Tier III experience, and have managed people/teams? We have a role for you in our Shared Services Center, where you’ll be the main support for the manager in coordinating the team and helping solve different requests regarding our HRISs, reporting, Vendor Management and Content Maintenance.
**Core Responsibilities**:
- Assume a leadership role in the team as a Sr. Analyst/Team Lead, supporting the Manager with team training/skills development, and presentations to different levels of the company regarding KPIs, adoption of systems, various metrics and other necessary topics
- Design and program reports, and conduct analyses to monitor key metrics and drive adoption
- Create and maintain operational dashboards for metrics/KPIs analysis, control, monitoring.
- Assist users with W...