VCA
Team Lead for Client Care Calgary
Job Description
Elevate client experiences at the Calgary Animal Referral and Emergency Centre as a Team Lead for Client Care. This is a full-time, 6-month contract role focused on training, scheduling, and supporting the hospital team.
In this vital position, you will collaborate with hospital leadership to enhance operations and promote a positive atmosphere. Successful candidates will thrive on excellent communications skills and teamwork while managing client care at a top referral hospital. Your involvement will ensure outstanding service and effective patient treatment coordination.
Key Responsibilities:
• Train and orient new team members effectively
• Create equitable scheduling and coordinate vacations
• Cross-train team members within hospital departments
• Assist in performance management activities
• Support the ER team in patient treatment as needed
Requirements:
• Strong verbal and written communication skills
• Ability to work independently and collaborativ...
In this vital position, you will collaborate with hospital leadership to enhance operations and promote a positive atmosphere. Successful candidates will thrive on excellent communications skills and teamwork while managing client care at a top referral hospital. Your involvement will ensure outstanding service and effective patient treatment coordination.
Key Responsibilities:
• Train and orient new team members effectively
• Create equitable scheduling and coordinate vacations
• Cross-train team members within hospital departments
• Assist in performance management activities
• Support the ER team in patient treatment as needed
Requirements:
• Strong verbal and written communication skills
• Ability to work independently and collaborativ...