Roots
Team Lead at Roots Lifestyle Brand
Job Description
Lead a passionate team at Roots, where authenticity meets quality. As a Team Lead, you'll optimize store operations and drive customer loyalty through exceptional service and product knowledge.
The Team Lead plays a crucial role at Roots, bridging the gap between store leadership and associates. This position involves motivating the team to exceed goals while supporting store management during their absence. You will be integral in onboarding new associates and ensuring a customer-obsessed sales culture thrives on the sales floor.
Key Responsibilities:
• Demonstrate a customer-focused selling approach
• Collaborate with management on action plan execution
• Coach associates on customer service excellence
• Assist in onboarding and training new team members
• Resolve customer service issues effectively
Requirements:
• Minimum of 1 year in retail apparel; luxury experience a plus
• Proven leadership in driving sales team success
• Familiar with POS manage...
The Team Lead plays a crucial role at Roots, bridging the gap between store leadership and associates. This position involves motivating the team to exceed goals while supporting store management during their absence. You will be integral in onboarding new associates and ensuring a customer-obsessed sales culture thrives on the sales floor.
Key Responsibilities:
• Demonstrate a customer-focused selling approach
• Collaborate with management on action plan execution
• Coach associates on customer service excellence
• Assist in onboarding and training new team members
• Resolve customer service issues effectively
Requirements:
• Minimum of 1 year in retail apparel; luxury experience a plus
• Proven leadership in driving sales team success
• Familiar with POS manage...