Downtown AutoGroup
Talent Development Lead, Automotive Retail (Recruiting, Onboarding & CX/Sales Training)
Job Description
Talent Development Lead, Automotive Retail (Recruiting, Onboarding & CX/Sales Training) If you believe great customer experiences start with great teams, this role lets you build both: hire talent, onboard well, and train sales teams that consistently deliver.
Mission/purpose of the role
Hire well, onboard every new teammate with consistency, and level-up sales and CX training so guests experience a reliable Downtown AutoGroup standard at every store.
What you’ll do Recruiting
Own full-cycle recruiting for priority roles.
Build proactive pipelines: source, network, and run outreach so we have qualified candidates ready before roles open.
Safeguard compliance & professionalism across recruiting, onboarding, and training practices (Ontario-based).
Onboarding
Run in-person onboarding on a regular cadence, ensuring every new DAG employee is ready to execute The DAG Way.
Sales & Customer Experience Training
Mission/purpose of the role
Hire well, onboard every new teammate with consistency, and level-up sales and CX training so guests experience a reliable Downtown AutoGroup standard at every store.
What you’ll do Recruiting
Own full-cycle recruiting for priority roles.
Build proactive pipelines: source, network, and run outreach so we have qualified candidates ready before roles open.
Safeguard compliance & professionalism across recruiting, onboarding, and training practices (Ontario-based).
Onboarding
Run in-person onboarding on a regular cadence, ensuring every new DAG employee is ready to execute The DAG Way.
Sales & Customer Experience Training