Apptoza Inc.
Support Lead – Mid-Tier Java/AWS
Job Description
Responsibilities
Lead mid-tier application support for critical systems Troubleshoot and resolve production issues in Java-based applications Monitor and manage AWS-hosted environments Coordinate with development and infrastructure teams Ensure SLA compliance and incident resolution Drive continuous improvement in support processes
Required Skills
- Strong Java application support experience
- Hands-on experience with AWS services
- Production support and incident management
Preferred Skills
- Experience in banking/financial domain
- Monitoring tools (Splunk| AppDynamics| etc.)
- Strong communication and leadership skills