ProgressSoft

Support & Implementation Engineer

📍 Location

Cameroon, Cameroon

⏰ Job Type

Full-time

📅 Posted

February 22, 2026

Job Description

We are looking to recruit Support & Implementation Engineers who are fluent in French language with excellent command of English and living in a central African country or willing to travel to Africa. The Support & Implementation Engineer will provide high-level onsite and remote IT technical liaison and will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels.
Responsibilities: 
Implement and install solutions at customer's infrastructure platforms.
Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers.
Act positively and respond promptly to the customer’s requests/tickets.
Prepare, review and ensure the accuracy of technical documentation.
Provide Basic troubleshooting for software problems covered ...
        

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