Movati Athletic Inc.
Supervisor of Member Experience at Movati
Job Description
Lead a welcoming environment for Movati's members as the Member Experience Supervisor in Mississauga. Focus on coaching staff and enhancing customer satisfaction through engagement.
As a Member Experience Supervisor, your responsibilities will include supporting the Experience Manager while effectively coaching your team. You will create an inviting atmosphere for members and ensure they receive tailored service that meets their specific goals and interests. Your role will be key in driving sales success and team collaboration.
Key Responsibilities:
• Coach staff to meet and exceed sales targets
• Interact with members to enhance their experience
• Identify members' needs and connect them with services
• Manage and resolve membership-related concerns
• Foster a culture of comfort and health
Requirements:
• 2+ years in customer service roles
• At least 1 year of sales experience
• Demonstrated success in achieving sales goals
• Availability for variou...
As a Member Experience Supervisor, your responsibilities will include supporting the Experience Manager while effectively coaching your team. You will create an inviting atmosphere for members and ensure they receive tailored service that meets their specific goals and interests. Your role will be key in driving sales success and team collaboration.
Key Responsibilities:
• Coach staff to meet and exceed sales targets
• Interact with members to enhance their experience
• Identify members' needs and connect them with services
• Manage and resolve membership-related concerns
• Foster a culture of comfort and health
Requirements:
• 2+ years in customer service roles
• At least 1 year of sales experience
• Demonstrated success in achieving sales goals
• Availability for variou...