Supervisor for Parts & Service Operations

Take on a leadership role with Lounsbury Heavy-Duty Truck in Fredericton as the Parts & Service Supervisor. Focus on ensuring exceptional customer experiences through effective team management.
In this supervisory position, you will manage operations for the service and parts department, leading efforts to enhance customer satisfaction and loyalty. If you have a passion for excellence and strong problem-solving skills, this role is perfect for you.
Key Responsibilities:
• Work with the team to deliver customer service excellence
• Ensure compliance with dealer standards and customer satisfaction goals
• Handle escalated complaints and maintaining service quality
• Supervise workflow for repair orders and inventory management
• Confirm accuracy in work orders for invoicing
Requirements:
• Post-secondary education preferred
• Leadership abilities that foster a results-oriented environment
• Attention to detail and accuracy in operations
• Strong organi...