Stellervista
Supervisor for Member Service Operations
Job Description
Lead a strong member service team in a supervisory role within financial services. Manage operations, direct staff, and ensure top-quality member support in this on-site position.
As the Supervisor, you will guide the operations of the member service area, providing direction and support to your team. Your responsibilities will include recruiting, training, and promoting growth within the member relationships that are vital to the organization's mission. This role emphasizes teamwork, communication, and commitment to cooperative values.
Key Responsibilities:
• Manage operations of member sales and service
• Supervise daily activities of service staff
• Recruit and train new team members
• Promote financial health and member success
• Align team efforts with organizational values
Requirements:
• 5 years of experience in member service
• 2 years in Senior Member Service roles
• 1 year in supervisory experience preferred
• Completion of post-secondary b...
As the Supervisor, you will guide the operations of the member service area, providing direction and support to your team. Your responsibilities will include recruiting, training, and promoting growth within the member relationships that are vital to the organization's mission. This role emphasizes teamwork, communication, and commitment to cooperative values.
Key Responsibilities:
• Manage operations of member sales and service
• Supervise daily activities of service staff
• Recruit and train new team members
• Promote financial health and member success
• Align team efforts with organizational values
Requirements:
• 5 years of experience in member service
• 2 years in Senior Member Service roles
• 1 year in supervisory experience preferred
• Completion of post-secondary b...