Silver Hotel Group
Supervisor for Front Office & Housekeeping Teams
Job Description
Take charge as the Dual Front Office and Housekeeping Supervisor at Silver Hotel Group. Drive operations and inspire staff to create memorable guest experiences in a fast-paced hospitality environment.
This critical role involves direct supervision, staff training, and the management of hotel standards. You will act as a leader for both departments, helping to maintain cleanliness and operational efficiency. Work collaboratively with management to ensure performance goals are met, while also dealing with guest inquiries and satisfaction.
Key Responsibilities:
• Act as acting manager for both front office and housekeeping
• Evaluate staff training needs and provide necessary training
• Supervise guest check-ins, ensuring smooth payment processes
• Ensure high cleanliness scores and adherence to safety standards
• Conduct routine inspections of guest and public spaces
Requirements:
• Prior supervisory experience in a customer-facing role
• Strong interperson...
This critical role involves direct supervision, staff training, and the management of hotel standards. You will act as a leader for both departments, helping to maintain cleanliness and operational efficiency. Work collaboratively with management to ensure performance goals are met, while also dealing with guest inquiries and satisfaction.
Key Responsibilities:
• Act as acting manager for both front office and housekeeping
• Evaluate staff training needs and provide necessary training
• Supervise guest check-ins, ensuring smooth payment processes
• Ensure high cleanliness scores and adherence to safety standards
• Conduct routine inspections of guest and public spaces
Requirements:
• Prior supervisory experience in a customer-facing role
• Strong interperson...