Supervisor, Customer Service

B2B Customer Service Supervisor – Hybrid 

Medellín, Antioquia, Colombia

Come build something that matters.

It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The World™. Sound like you? Join our top-notch team of more than 50,000 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT®, BLACK+DECKER®, CRAFTSMAN®, STANLEY®, CUB CADET®, and HUSTLER®.

The Job: 

As a B2B Customer Service Supervisor, you’ll be part of our Customer Service team working as a hybrid employee. You’ll get to:

• Monitors the team’s performance and coaches associates to improve KPIs while looking after the service level and value provided to our callers.

• Works cooperatively with other supervisors.

• ...