Supervisor, Client Services

Our client is seeking a Supervisor, Client Services to lead and support a client-facing team while delivering an exceptional experience to customers across Canada. This role is responsible for overseeing day-to-day operations, monitoring service levels, supporting team development, and building strong client relationships to drive satisfaction and retention.

This is an excellent opportunity for an individual who thrives in a fast-paced environment and brings strong people leadership skills, including the ability to understand and leverage the strengths and development areas of their team to drive collaboration, engagement, and overall team success. The role offers a balance of team leadership, relationship management, and process improvement initiatives.

Key Responsibilities

Team Leadership & Operations

• Oversee daily operations to ensure service standards and key performance metrics are achieved
• Provide leadership, coaching, onb...