Supervisor - Account Management

What will you do?

• Lead, coach, and develop a team of Account Executives, including performance management, career development, and succession planning
• Ensure consistent execution of the Account Executive operating model, including account cadence, risk identification, and proactive client management
• Oversee portfolio health by monitoring client satisfaction, service performance, and escalations across assigned accounts
• Proactively manage and mitigate client risk, ensuring timely resolution of issues and implementation of sustainable, root‑cause solutions
• Partner with Sales to support client retention, identify growth opportunities, and participate in prospect engagements as a subject matter expert
• Guide team members in developing and executing strategic account plans that align with client goals and industry best practices
• Support the development and delivery of executive‑level Business Reviews, ensuring ...