Biller Genie
Subscriber Success Specialist
Job Description
We are looking for a tech-savvy Subscriber Success Specialist with great attention to detail and
excellent communication skills. As a Subscriber Success Specialist, you will be responsible for
engaging with Subscriber accounts through cases, emails, chats, and phone calls. In the subscriber
engagements, you will offer training, support, product adoption, and upsell subscriptions. The ideal
candidate is a self-starter, who can learn quickly, maintain focus, and work well collaboratively while being responsible for their own results in an autonomous environment.
About Us: Recently ranked #482 on the Inc. 5000 fastest growing companies in the United States, Biller Genie is an award-winning B2B SaaS platform expanding our new office location in Orlando, Florida with ambitious plans to scale our team rapidly.
What You'll Do:
+ Assist, train, support, and upsell subscriber accounts via the ticketing system, phone, email, Zoom, and chat.
+...
excellent communication skills. As a Subscriber Success Specialist, you will be responsible for
engaging with Subscriber accounts through cases, emails, chats, and phone calls. In the subscriber
engagements, you will offer training, support, product adoption, and upsell subscriptions. The ideal
candidate is a self-starter, who can learn quickly, maintain focus, and work well collaboratively while being responsible for their own results in an autonomous environment.
About Us: Recently ranked #482 on the Inc. 5000 fastest growing companies in the United States, Biller Genie is an award-winning B2B SaaS platform expanding our new office location in Orlando, Florida with ambitious plans to scale our team rapidly.
What You'll Do:
+ Assist, train, support, and upsell subscriber accounts via the ticketing system, phone, email, Zoom, and chat.
+...