Sheridan College
Student Wellness Navigation Specialist at Sheridan
Job Description
Join Sheridan's Centres for Student Success as a Student Wellness Navigation Specialist, providing vital support to students seeking Student Affairs services. Utilize your skills in crisis intervention and community consultation in this on-site role.
This integral position requires working closely with students, staff, and faculty to address inquiries and assist in navigating Student Affairs services. You will provide multi-channel support, conduct intake and triage assessments, and maintain meticulous case records. Collaboration with internal and external service providers is essential to ensure effective care and support.
Key Responsibilities:
• Respond to inquiries from students, staff, and faculty
• Provide second-tier troubleshooting for escalated issues
• Conduct intake assessments and book service appointments
• Maintain accurate case records in CRM
• Offer warm referral services for students' needs
Requirements:
• 3-year Diploma or Degree in relevant ...
This integral position requires working closely with students, staff, and faculty to address inquiries and assist in navigating Student Affairs services. You will provide multi-channel support, conduct intake and triage assessments, and maintain meticulous case records. Collaboration with internal and external service providers is essential to ensure effective care and support.
Key Responsibilities:
• Respond to inquiries from students, staff, and faculty
• Provide second-tier troubleshooting for escalated issues
• Conduct intake assessments and book service appointments
• Maintain accurate case records in CRM
• Offer warm referral services for students' needs
Requirements:
• 3-year Diploma or Degree in relevant ...