Strategic Escalation Manager - Critical Issues

Trellix is seeking a Critical Escalation Manager in Bogotá, Colombia. This strategic role is critical for managing the highest level of customer escalation and requires a dedicated problem solver to drive resolution of critical customer issues.

The ideal candidate has over a decade of experience in high-pressure roles and strong communication skills to engage with C-suite stakeholders. Benefits include medical coverage and a supportive work environment focused on diversity and inclusion.