Michaels Stores

Store Customer Service Representative

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
June 06, 2026

Job Description

Become a Store Customer Service Representative and deliver outstanding service to shoppers. Help customers with product selections and ensure smooth checkout experiences.
In this role, you will assist customers by finding products, providing solutions, and handling cash transactions effectively. Engage actively in promoting the benefits of the rewards program and educate customers about satisfaction surveys. You will also support store organization and optimize merchandise recovery for a well-maintained shopping atmosphere.
Key Responsibilities:
• Guide customers in finding products and solutions
• Ensure a friendly and fast checkout experience
• Promote and enroll customers in rewards programs
• Educate customers about survey feedback opportunities
• Contribute to merchandise stocking and store maintenance
Requirements:
• Preferred experience in retail or customer services
• Capacity to remain on your feet for long periods
• Skills in lifting and movin...

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