Sr. Spec. Ddit Us&I Service Management

**Summary**:- Specialist for operations in the given business sub -capability.
**About the Role**:**Major accountabilities**:- Coordinate Service Management teams in Product Lines and Regions to execute tasks that are part of the global service management operational excellence governance.
- Be the liaison for the function, on all topics related to functional Service Management.
- Lead the functional service management with standardized services, processes, and tools to provide efficient, high-quality information.
-- Meet internal KPI's related to Service Managment governance and collaborate with optimization initiatives.-- Enable operational excellence and continuous improvement in Service Management.
-- Connect with all functional Service Management coordinators and bring alignment on our ways of working.
**Key performance indicators**:- Operations stability and effective quality assurance -Applications adherence to ISC requirements and are audit ready.