Spence Diamonds
Spence Customer Experience Specialist
Job Description
Join Spence as a Customer Experience Specialist and make a lasting impact on customer satisfaction in Vancouver, BC. Deliver exceptional service and manage crucial store operations daily.
As a key member of the Spence team, you will play a vital role in ensuring every customer enjoys their journey with us. Your strong customer service background will shine as you handle transactions, assist with inventory, and maintain an immaculate showroom. This role involves a blend of sales support and hands-on customer interaction.
Key Responsibilities:
• Provide extraordinary services to every customer
• Assist sales during peak times in the showroom
• Inspect and manage jewelry repair processes
• Conduct follow-ups with customers about their orders
• Maintain high standards of in-store cleanliness and appearance
Requirements:
• At least one year of customer service experience
• Detail-oriented with superb time management skills
• Energetic and outgoing with stron...
As a key member of the Spence team, you will play a vital role in ensuring every customer enjoys their journey with us. Your strong customer service background will shine as you handle transactions, assist with inventory, and maintain an immaculate showroom. This role involves a blend of sales support and hands-on customer interaction.
Key Responsibilities:
• Provide extraordinary services to every customer
• Assist sales during peak times in the showroom
• Inspect and manage jewelry repair processes
• Conduct follow-ups with customers about their orders
• Maintain high standards of in-store cleanliness and appearance
Requirements:
• At least one year of customer service experience
• Detail-oriented with superb time management skills
• Energetic and outgoing with stron...