Spécialiste bilingue des soins aux patients - Bilingual Patient Care Specialist

Referred applicants should not apply directly to this role. All referred applicants must first be submitted through Workday by a current Loblaw colleague.

Position: Bilingual Patient Care Specialist (Mississauga Office)

Specialty Health Network (SHN) is a division of Shoppers Drug Mart. The Patient Care Specialist (PCS) is the single point of contact for patients enrolled in a patient support program, ensuring high‑quality service and a positive patient experience throughout the treatment journey.

Location

400 av Sainte‑Croix, Saint‑Laurent, Québec, H4N 3L4 (Mississauga Office)

What You Will Do

• Bilingual (French/English)
• Serve as the single point of contact for patients and, where applicable, the prescribing physician
• Conduct welcome calls to gather information, introduce the program, and obtain patient consent
• Inform patients of all program offerings (case‑management support, reimbursement ...