Specialist Sales Operations (Guadalajara)

ResponsibilitiesPlan and schedule own work typically independently to meet goals and deliverables based on general directions.Impact of regular and independent decision making limited to the attainment of project objectives; execution of structuredstandard tasks in own area of responsibility, that are routine.Lead Enrichment and MQL Contact Verification.Customer Communication: first entry point for customer requests, give first level response and channel the request internally.Escalation Management: Able to execute guided escalation.Relationship Management: Interface with customer across different departments to maintain a professional relationship.May attend customer meetings and calls to discuss ongoing topics, review service levels and build relationships.Pricing: Prepare commercial offers for customers with support of BU and account manager in SAP CRM tool.Sales Forecast: Support Account Manager on the monthly sales forecast updates, covering one region or a few products or loca...