Genesys

Software Engineer in QAOps - Remote

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
June 03, 2026

Job Description

Join Genesys as a Software Engineer in QAOps to enhance real-time routing quality. Ensure high reliability and performance of systems that influence customer experiences globally.

This position focuses on developing automated tests and improving testing frameworks for REST APIs within a dynamic event-driven architecture. You will contribute to production-level coding, validate conversation routing flows, and strengthen CI/CD processes across the cloud platform. Collaborate with various teams to optimize testing standards and achieve superior project outcomes.

Key Responsibilities: • Implement automated testing solutions for APIs and event-streaming • Create and maintain robust system tests for routing interactions • Analyze and resolve defects in multi-tenant environments • Advocate for scalable architecture in design discussions • Enhance CI and CD pipelines through robust validations

Requirements: • 2+ years of software development experience • Strong Java ...

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