SOC Analyst (Bogotá)

Job Summary

The SOC Analyst is responsible for administrating and supporting client’s operating system environments according to best practices, while ensuring high levels of system availability and performance, oriented to support Security Threat incidents.

Responsibilities

• Provide L1/L2 troubleshooting for operating system issues, hardware performance, security vulnerabilities, and other basic systems management tasks.
• Understand services of Microsoft Windows Server OS, such as DHCP, DNS, AD, and CA.
• Proactively ensure the highest level of systems and infrastructure availability.
• Monitor security, backup, and redundancy with systems according to predefined set of standards.
• Work closely with and in support of the IT Service Desk, Engineering team and vendors to expedite issue resolution.
• Review logs of events regularly depending on their organization/clients’ requirements.
• Proper administration ...