Tech People 247
Smart Hand Support Engineer Needed
Job Description
We are seeking a Smart Hand Support Engineer to provide crucial technical and physical support for our IT operations. This position focuses on assisting remote teams with infrastructure challenges and end-user support.
In the role of Smart Hand Support Engineer, you'll act as the on-site expert, helping with technical support for end-user devices and performing hands-on tasks in the server room. You're expected to manage ticket requests, assist in hardware installations, and coordinate with third-party vendors effectively.
Key Responsibilities: • Deliver technical support for user devices and systems • Assist with network room tasks like rack and stack • Perform visual checks and manage cabling efficiently • Handle IT service requests through ticketing software • Support hardware replacements as directed
Requirements: • 1–3 years of relevant IT support experience • Competent in Windows, macOS, and standard applications • Understanding of networking basics • S...
In the role of Smart Hand Support Engineer, you'll act as the on-site expert, helping with technical support for end-user devices and performing hands-on tasks in the server room. You're expected to manage ticket requests, assist in hardware installations, and coordinate with third-party vendors effectively.
Key Responsibilities: • Deliver technical support for user devices and systems • Assist with network room tasks like rack and stack • Perform visual checks and manage cabling efficiently • Handle IT service requests through ticketing software • Support hardware replacements as directed
Requirements: • 1–3 years of relevant IT support experience • Competent in Windows, macOS, and standard applications • Understanding of networking basics • S...