YWCA Central Massachusetts
SHELTER ADVOCATE - 7am - 3pm
Job Description
Salary Range $20.00 - $22.00 Hourly
Level Experienced
Position Type Full Time
Job Shift Day
Education Level 2 Year Degree
Travel Percentage Negligible
Category Nonprofit - Social Services
Description
As a Shelter Advocate you will provide all services required by residential program participants and crisis help line callers.
Hours: 7am-3pm Monday through Friday
Responsibilities:
• Assess participants’ needs
• Answer the crisis hotline and provide callers, as well as all program participants, with empowerment-based crisis counseling, guidance, emotional support, information, and referrals. Determine if the victim is seeking emergency shelter and offer assistance as needed
• Assess lethality of participant’s situation
• Assist participant with the development and implementation of a safety plan
• Provide information on the dynamics of domestic violence
• Provide empowerment-based c...
Level Experienced
Position Type Full Time
Job Shift Day
Education Level 2 Year Degree
Travel Percentage Negligible
Category Nonprofit - Social Services
Description
As a Shelter Advocate you will provide all services required by residential program participants and crisis help line callers.
Hours: 7am-3pm Monday through Friday
Responsibilities:
• Assess participants’ needs
• Answer the crisis hotline and provide callers, as well as all program participants, with empowerment-based crisis counseling, guidance, emotional support, information, and referrals. Determine if the victim is seeking emergency shelter and offer assistance as needed
• Assess lethality of participant’s situation
• Assist participant with the development and implementation of a safety plan
• Provide information on the dynamics of domestic violence
• Provide empowerment-based c...