Confidential
Services Manager, Stores
Job Description
Job ID: , Store: BC-Metropolis (0536) – Kingsway, Burnaby, BC V5H 4P1, Canada, Full Time, Regular Services Manager, Stores
Responsibilities
Beauty Studio Management – manage daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis. Embracing Innovation – ensure Beauty Advisors leverage our technology innovations within services while assisting clients to provide an elevated in-store experience. Client Experience – manage the online reservation system, publish Beauty Advisors’ availability and classes, and ensure staffing levels support increased services and that the client check‑in process is efficient. Event Management – manage all in‑store events with the services team, ensuring events are planned and staffed appropriately to maximize client learning and sales opportunities. Training & Development – manage t...
Responsibilities
Beauty Studio Management – manage daily operations at the Beauty, Skincare and Fragrance Studio (as applicable). Ensure the Coordinator, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis. Embracing Innovation – ensure Beauty Advisors leverage our technology innovations within services while assisting clients to provide an elevated in-store experience. Client Experience – manage the online reservation system, publish Beauty Advisors’ availability and classes, and ensure staffing levels support increased services and that the client check‑in process is efficient. Event Management – manage all in‑store events with the services team, ensuring events are planned and staffed appropriately to maximize client learning and sales opportunities. Training & Development – manage t...