RSM

ServiceNow Technical Consultant

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
June 12, 2026

Job Description

Role Overview

Analyze, design, and document opportunities to improve client processes using the ServiceNow platform. Create functional designs, process flows, and user stories, gathering stakeholder feedback to shape solution architecture and delivery. What You Will Do

Translate diverse business requirements into scalable, technically sound ServiceNow configurations and customizations. Collaborate closely with clients, technical teams, and project leadership to ensure alignment throughout the implementation lifecycle. Why It Might Be a Fit

Serve as a subject matter expert in ServiceNow and Enterprise Service Management. Design, configure, and develop ServiceNow applications, modules, and custom components. Requirements

Bachelor’s degree in Information Technology, MIS, Computer Science, or a related field ITIL 4 Foundation Certification (or higher) ServiceNow Certified System Administrator (CSA) 2–4 years of experience delivering IT integration, consu...

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